Fair Go Policy applies.
Compatibility: If you bring your own device, make sure it’s not locked to other networks and is compatible with the Optus network: 3G (UMTS 900MHz/2100MHz) and/or 4G Plus (FDD LTE 700 / 1800 / 2100 / 2600 /TD LTE 2300 MHz). Coverage availability will vary depending on your device compatibility and location. Refer to your device user guide for specifications.
Coverage: With 3G devices, you can access our 3G (UMTS 2100 MHz / 900 MHz) network. With 4G devices and a compatible plan, you can access our 3G network plus some or all of our 4G Plus network. Our 4G Plus network uses multiple frequencies (LTE 700 / 1800 / 2100 / 2300 / 2600 MHz) to provide coverage. Coverage availability will vary depending on your device and location. Check coverage at optus.com.au/coverage based on your address and device.
My Plan Plus 12M SIM plans: New and recontracting services only. Excludes TechFund and Fleet customers. Cancellation fees apply.
International Call/Text Inclusions: Can be used for standard international calls and text to the following Selected Countries: Brazil, Brunei, Cambodia, Canada, mainland China, Columbia, Denmark, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Laos, Lebanon, Malaysia, Malta, Mexico, New Zealand, Norway, Poland, Romania, Singapore, South Korea, Sweden, Taiwan, Thailand, United Kingdom, USA and Vietnam. International minutes billed per minute. 'yes' International rates apply for excess and non-included usage. See optus.com.au/international.
Optional International Calls Pack: Available on $30 My Plan Plus SIM Only and is a monthly recurring pack to be used to Selected Countries for calls, SMS and MMS. Includes unlimited standard international calls to mobile and fixed lines and standard unlimited text. The pack can be cancelled at any time.
Optional International Country Standard Talk & Text Pack: Available to add to any My Plan Plus (including SIM Only) and My Plan Flex connected after 21 May 2018. Packs include up to 300 mins of standard international calls and unlimited standard international SMS/MMS to one country. Packs are available to the following countries Austria, Bangladesh, Chile, Croatia, Fiji, Netherlands, Pakistan, Philippines, South Africa, Sri Lanka and Turkey. These packs can be cancelled at any time.
Additional Data: If you use more than 150GB on a single billing account we may continue to charge you at the same rates or restrict your data use until next billing period.
Usage Alerts: Usage alerts are not real-time and delays of up to 48 hours may be experienced
My Account: Services that share data may have a service login to My Account which will display all service numbers contributing or using the shared data pool on the account. If you have more than 6 services you may not be able to use My Account to monitor usage or add/change alerts.
24/7 Live Chat: Not available to Optus DSL customers. Excludes technical support and Fleet mobile services. Available for customers with a valid ABN or ACN.