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Youcompare Pay TV faqs


Frequently Asked Questions

'On Demand' is a Foxtel service that enables you to access a library of over 1,200 movies and television shows. It does require you to have selected channel packs to view some or all of the content, as well as an internet connection so that the iQ3 can download the selected titles to your set-top box for viewing. 

Not ever show or film that goes to air ends up 'On Demand', however most titles will get added within seven days of the programme originally going to air on one of the Foxtel channels.

The Foxtel app (formerly Foxtel Go) can be installed on up to five different devices, all linked to the one Foxtel account. The Foxtel app can run on up to two devices at the same time.

Foxtel iQ is the name of the set-top box that is required in order to be able to view Foxtel channels through your television. Beginning with iQ, iQ2 and iQ3 have each brought new and better upgrades to the Foxtel-viewing experience.

With the iQ2 and iQ3, you can also pause and rewind live TV, and you can record up to three shows (two shows for iQ2) at the same time, while also having access to the Foxtel Store and On-Demand, though they both require an active internet connection to access.

The Foxtel app, formerly known as Foxtel Go, is a free app that allows you to stream your Foxtel channels subscription to your mobile phone or tablet. While the app itself is free, you will still need either an active iQ3-box with channels, or a Foxtel Now subscription in order to view the channels through the Foxtel app.

On the iQ3, Foxtel has a variety of different channel packs that need to be purchased for you to have access to certain channels, and these prices can vary, depending on 'special deals' and 'offers' that may be advertised. These packs are treated as a subscription-based model, with month-to-month flat-rate payments, and this will be the only ongoing cost beyond the initial installation period.

For new customers, the standard installation fee is $100, while the iQ3 set-top box required to air the Foxtel channels is an additional $125. Note, these are one-time purchases that are needed in order to get a Foxtel connection into your home or business. Each additional iQ3 box for another room will only be $25 per month.

Foxtel has a variety of different channel packs that need to be purchased for you to have access to certain channels, and these prices can vary, depending on 'special deals' and 'offers' that may be advertised. These packs are treated as a subscription-based model, with month-to-month flat-rate payments, and this will be the only ongoing cost beyond the initial installation period.

Foxtel is a subscription-based pay television provider, that was established in 1995 as a partnership by News Corporation and Telstra, where the name is derived from both companies, 'Fox' representing News Corp. and 20th Century Fox specifically, and 'Tel' representing Telstra.

In addition to providing a multitude of cable television channels via the iQ3 set-top box, Foxtel also has the Foxtel app (formerly known as Foxtel Go), as well as Foxtel Now (a streaming alternative that requires an internet connection).

FOXTEL iQ is a Personal Digital Recorder that enables you to record, store and watch TV programs whenever you like. It can store approximately 60 hours of standard definition (SD) Television which can be viewed at anytime. Furthermore, it gives you the ability to pause and rewind live TV. IQHD is the second generation of FOXTEL iQ which features a 320GB hard disk drive for recording high definition (HD) programs and supports 30 hours of High Definition recording or 90 hours of standard definition recoding.

Youcompare Pay TV is essentially a pay TV comparison site that lists Australia's leading pay TV providers and allows users to search, compare, and subscribe to pay TV services online or over the phone. To streamline your time on the site, and in order to assist you with finding a pay TV package that's right for you, we've incorporated useful online tools and features (that are free to use) into the website. These resources have been developed especially to facilitate the complexity behind searching and choosing a pay TV packages to suit a particular profile.

Austar United Communications Limited (AUSTAR) is a leading subscription television provider in Australia, offering primarily digital satellite services to customers in regional and rural areas.

Yes. However, if an eligibility check (via Youcompare Pay TV) suggests your new location is eligible for AUSTAR relocation, you will still have to contact AUSTAR directly to confirm this along with organising the move. *Transfer fees usually apply.

Easy pay Direct Debit, Credit Card, Cheque, Money Order, Post Office, POSTbillpay

Youcompare Pay TV is not an agent for AUSTAR, therefore all enquiries should be made to AUSTAR directly.

MyStar is a Personal Digital Recorder that AUSTAR provides which enables you to record, store and watch TV programs whenever you like. Furthermore, it gives you the ability to pause and rewind live TV.

Cable TV is one of two types of technology (the other being ‘Satellite’) that is currently being used to deliver pay TV services throughout Australia. Cable technology transmits radio signals via optical or coaxial cables to deliver pay television services to your home.

A set top box is a device that connects your television with an external signal source. After receiving the signal, the set top box processes the transmission so that it can be viewed on your TV screen. Additional set-top-boxes (and outlets) can be acquired for multiroom viewing.

Multiroom gives the whole family the ability to watch different programs in different rooms at the same time. Multiroom is an additional option to your pay TV service which requires an extra set-top-boxe and outlet. Enquire about Mulitroom with your respective pay TV provider. *Additional monthly fees apply.

Pay TV Services are available throughout every state and territory of Australia with coverage extending from metropolitan areas into rural and remote regions. Your location will determine eligibility for both provider availability and pay TV service type (cable or satellite).

Pay TV essentially offers subscribers numerous more channels and program content than free-to-air TV. The additional pay TV content consists of a variety of sport, movies, entertainment, documentary, lifestyle, news and education programs plus more. Pay TV offers viewers an extensive range of diversity and choices, and in some instances, uninterrupted programs compared to that of TV.

Pay TV refers to pay television and is a subscription based cable and satellite TV service that’s available throughout the country.

Yes. All pay TV providers represented on this site take your personal information and confidentiality very seriously. The highest security measures to protect your sensitive details have been taken and are constantly maintained and updated to ensure maximum protection.